tag:blogger.com,1999:blog-6700740845916427018.post6959927873905853422..comments2023-06-15T08:37:33.877-04:00Comments on ReliabilityNow.com: Three Silly Secrets About Root Cause AnalysisShon Isenhourhttp://www.blogger.com/profile/16783716800352623358noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-6700740845916427018.post-25447853205009049092012-07-18T11:30:30.319-04:002012-07-18T11:30:30.319-04:00It is nice to see after teaching the principles of...It is nice to see after teaching the principles of causation to hundreds of thousands of people for over 20 years that my message seems to be coming into its own. I like the presentation of three silly secrets about RCA – very true. In my most recent book I have expanded on the notion of the infinite set of causes to point out that it should teach us to be humble above all things. Because we know that every time we ask why, we must find at least two causes in the form of an action and a condition and that each time we ask why of these answers, an infinite set of causes exist. At some point in asking why, we always come to our point of ignorance where we no longer have answers, That should be humbling enough, but when you consider that for every effect at the ends of our causal understanding there are at least two more causes. It puts into prospect the old adage that the more we know, the more we know we don't know, and if that doesn't humble you, I don't know what will. If you want to know more, you can download my pdf eBook at www.realitycharting.com/rcbook and enter the following code: WJG512 Enjoy, <br />Dean L. GanoDean Ganonoreply@blogger.comtag:blogger.com,1999:blog-6700740845916427018.post-68474451411470428482012-06-14T14:55:27.905-04:002012-06-14T14:55:27.905-04:00Don't sell short the ROI potential of a comple...Don't sell short the ROI potential of a complete & accurate RCA report guys. For w/o the quality RCA report we run the risk of repeating the same event elsewhere in the enterprise don't we? Good RCA will seek not only to implement solutions for a recent event in location X but will also include a mechanism to leverage learnings across the enterprise. This includes a timely & efficient means of communicating RCA results and linking to a user friendly interface for others to quickly access/review the simple yet clearly documented RCA. Shouldn't have to be a "one or the other"...take the time to do both w/excellence to ensure we maximize the value intended for not only our personal needs but those of the enterprise. "Those unaware of history are doomed to repeat it..."Matt Musinskihttp://www.linkedin.com/pub/matt-musinski/41/317/530noreply@blogger.comtag:blogger.com,1999:blog-6700740845916427018.post-74472394021461357802012-06-13T13:24:36.382-04:002012-06-13T13:24:36.382-04:00Shon,
I especially like your third point. So many...Shon,<br /><br />I especially like your third point. So many times organizations get so busy manufacturing reports that they lose a great deal of effectiveness at improving their operations. In turn they are deluding themselves with being busy instead of being productive. <br /><br />Mark J. CundiffAnonymoushttps://www.blogger.com/profile/09351369099208136821noreply@blogger.comtag:blogger.com,1999:blog-6700740845916427018.post-56613331158631898222012-06-12T17:43:56.466-04:002012-06-12T17:43:56.466-04:00Especially the take action part - the report is no...Especially the take action part - the report is not the goal or terribly useful. Do something based on the information learned during the RCA. Otherwise, what's the point of the exercise.Fred Schenkelberghttp://fmsreliability.comnoreply@blogger.comtag:blogger.com,1999:blog-6700740845916427018.post-24990667698308908812012-06-12T08:36:10.765-04:002012-06-12T08:36:10.765-04:00AMEN, Shon!! I've been trying to explain the i...AMEN, Shon!! I've been trying to explain the idea about there being no single root cause for a while at work. It's nice to see someone voice a similar viewpoint.<br />I also agree with your point about getting things done. I use a similar analogy with FRACAS. It isn't until the Corrective Action step where someone actually makes changes.<br />Keep up the good work.Bill Bartohttp://blog.linchpinservicesinc.comnoreply@blogger.com